This Privacy Policy explains how rss999 collects, uses, stores, and protects the personal data of users who access or register on the rss999 platform. Please read it carefully alongside the rss999 Terms & Conditions.
Effective Date: June 2026 | Version: 2.0
1.1 In this Privacy Policy, "rss999," "we," "us," and "our" refer to the operator of the rss999 online gaming and sports betting platform accessible at rss999.app. rss999 is the data controller in respect of personal data processed under this policy.
1.2 rss999 operates an online gaming platform that provides cricket betting, live casino, slots, and lottery-style games to users in Pakistan and other permitted jurisdictions. In providing these services, rss999 necessarily collects and processes personal data relating to its registered users.
1.3 rss999 operates under an international gaming licence, details of which are displayed in the platform footer. Our data processing activities are conducted in compliance with our licensing obligations, which include requirements relating to the handling of player data, anti-money laundering controls, and responsible gaming.
2.1 Registration Data: When you create an rss999 account, we collect your full name, date of birth, gender, residential address, email address, and mobile number. For Pakistani users, this will typically be a Pakistan Mobile Network number (Jazz, Zong, Telenor, Ufone, Warid).
2.2 Identity Verification Data (KYC): To comply with our anti-money laundering obligations and to verify your age, we collect copies of your Computerised National Identity Card (CNIC) — front and reverse — together with a selfie photograph in which you hold your CNIC. We may also collect proof of your payment method, such as a screenshot of your JazzCash or Easypaisa account header.
2.3 Financial Data: We record details of deposits made to your rss999 account and withdrawals requested, including amounts in Pakistani Rupees (PKR), payment method identifiers (e.g., JazzCash wallet number, HBL or Meezan Bank account number last four digits), and transaction timestamps. We do not store full card numbers; card payment processing is handled by PCI-DSS compliant payment processors.
2.4 Gaming Activity Data: We maintain records of bets placed, games played, wager amounts, win/loss outcomes, bonus usage, and account balance history. This data is retained for regulatory compliance, dispute resolution, and responsible gaming monitoring.
2.5 Communications Data: If you contact rss999 support via live chat or email, we retain records of those communications, including the content of messages and any attachments you provide.
2.6 Technical Data: We automatically collect IP address, device type and operating system, browser type and version, session identifiers, login timestamps, and geolocation data derived from your IP address. This data is used for security, fraud prevention, and compliance purposes.
2.7 Behavioural Data: We collect data about how you navigate and interact with the rss999 platform, including pages visited, features used, session duration, and click patterns. This data is used to improve platform performance and user experience.
3.1 Directly from you: We collect data that you actively provide during registration, KYC verification, deposit and withdrawal requests, customer support interactions, and when you update your account settings.
3.2 Automatically: Technical and behavioural data is collected automatically through server logs, session tracking, and cookies when you access the rss999 platform. See Section 8 (Cookies) for further details.
3.3 From third parties: We may receive identity verification data from third-party KYC service providers that we engage to process identity document checks. We may also receive fraud risk signals from payment processors and anti-fraud service providers.
4.1 rss999 processes your personal data for the following purposes and on the following legal bases:
Contract performance: Processing your registration, managing your account, processing deposits and withdrawals, settling bets, and providing customer support are all necessary for the performance of the contract between you and rss999.
Legal obligation: KYC identity verification, age verification, anti-money laundering checks, transaction monitoring, and the retention of gaming records are required by our regulatory and licensing obligations. We cannot operate our licence without processing your data for these purposes.
Legitimate interests: Fraud prevention, platform security monitoring, responsible gaming monitoring, and improving the rss999 platform are conducted on the basis of our legitimate business interests, where those interests are not overridden by your rights.
Consent: Where we send you optional marketing communications or use non-essential cookies, we will seek your consent and you may withdraw that consent at any time.
5.1 rss999 does not sell your personal data to third parties. We share your data only in the following circumstances:
Service providers: We engage third-party providers for payment processing (JazzCash, Easypaisa, bank transfer gateways, card payment processors, Skrill, Neteller), identity verification, fraud prevention, IT infrastructure, and customer support tooling. These providers process data on our behalf under contractual data processing agreements and are not permitted to use your data for their own purposes.
Regulatory and licensing authorities: Our gaming regulator may require access to player data as part of licence compliance audits. We are obligated to comply with such requirements.
Law enforcement and legal proceedings: We will disclose personal data where required to do so by court order, regulatory demand, or applicable law. We will notify you of such disclosure where we are legally permitted to do so.
Business transfers: In the event of a merger, acquisition, or sale of rss999 assets, user data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.
6.1 rss999 is an international platform and your data may be stored and processed on servers located outside Pakistan. Where data is transferred internationally, rss999 takes steps to ensure that appropriate safeguards are in place, including standard contractual clauses or equivalent data transfer mechanisms, to protect your data to the same standard described in this policy.
6.2 By registering an rss999 account, Pakistani users acknowledge that their data may be transferred to and processed in jurisdictions outside Pakistan, and that those jurisdictions may have different data protection laws to those applicable in Pakistan.
7.1 rss999 retains your personal data for as long as your account remains active and for a period thereafter as required by our regulatory and licensing obligations. Gaming operators are typically required to retain player records, KYC documents, and financial transaction data for a minimum period of five years following account closure.
7.2 Where data is no longer required for any legitimate purpose and no retention obligation applies, rss999 will securely delete or anonymise that data.
7.3 If you request account closure, your account will be deactivated but your data will be retained for the minimum regulatory retention period. Following expiry of that period, data will be deleted in accordance with our data deletion schedule.
8.1 rss999 uses cookies and similar tracking technologies on the platform. Cookies are small text files placed on your device that allow the platform to function correctly and to collect usage data.
8.2 rss999 uses the following categories of cookies:
Essential cookies: Required for the platform to function — session management, login state, and security tokens. These cannot be disabled without breaking platform functionality.
Analytics cookies: Used to understand how users navigate the rss999 platform — which pages are visited most, where users enter and exit, and session duration. This data is aggregated and anonymised where possible.
Preference cookies: Used to remember your platform settings and preferences (e.g., language, display options) between sessions.
8.3 You may control non-essential cookies through your browser settings. Please note that disabling cookies may affect the functionality of some parts of the rss999 platform.
9.1 Subject to applicable law and our regulatory obligations, you have the following rights in respect of your personal data held by rss999:
Right of access: You may request a copy of the personal data rss999 holds about you.
Right to rectification: You may request correction of inaccurate or incomplete personal data held in your rss999 account.
Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected and where no overriding legal obligation requires its retention. Note that gaming regulatory obligations may limit our ability to comply with erasure requests in respect of KYC and transaction data.
Right to restrict processing: You may request that we restrict processing of your data in certain circumstances, for example where you contest the accuracy of the data.
Right to data portability: You may request a machine-readable copy of data you have provided to rss999 where processing is based on contract or consent.
Right to object: You may object to processing based on legitimate interests, including direct marketing.
9.2 To exercise any of these rights, contact rss999 support at [email protected]. We will respond within 30 days of receiving a valid request. We may need to verify your identity before processing a data rights request.
10.1 rss999 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. Age verification is a mandatory step in account registration and is enforced through KYC document review.
10.2 If rss999 discovers that an account has been registered by a person under the age of 18, that account will be immediately suspended, all personal data associated with it will be deleted (save as required for regulatory record-keeping purposes), and any deposits will be returned to the source payment method. No winnings will be paid in respect of wagers placed by an underage user.
11.1 rss999 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include encryption of data in transit (TLS/SSL), encryption of sensitive data at rest, access controls limiting data access to authorised personnel on a need-to-know basis, regular security assessments, and fraud monitoring systems.
11.2 rss999 accounts are protected by SMS-based two-factor authentication. We strongly recommend that all Pakistani rss999 users enable two-factor authentication from their account security settings.
11.3 While rss999 takes security seriously, no internet-based platform can guarantee absolute security against all possible threats. You should also take reasonable steps to protect your own account credentials — do not share your rss999 login details with any third party and report any suspected unauthorised account access to rss999 support immediately.
11.4 In the event of a data security incident that poses a risk to user rights, rss999 will notify affected users and relevant authorities as required by applicable law and our licensing obligations.
12.1 rss999 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform functionality. Updated versions will be published on this page with a revised effective date.
12.2 Where changes are material, rss999 will notify registered users via the platform or by email to the address registered on your account. Your continued use of rss999 following publication of an updated Privacy Policy constitutes your acceptance of the revised terms.
13.1 For any privacy-related queries, requests to exercise your data rights, or complaints regarding how rss999 handles your personal data, please contact our support team: [email protected]
13.2 rss999 aims to resolve all privacy queries within 30 days of receipt. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Review the rss999 Terms & Conditions for the full user agreement, or visit the Responsible Gaming page for information on player protection tools. Our support team is available 24/7 via live chat on the rss999 platform.
Terms & Conditions Responsible Gaming